Salesforce is supposed to be the single source of truth for your sales team. But let's be honest - it's one tab among many. Your reps open Salesforce for the contact info, then jump to QuickBooks to check if an invoice was paid, then hop over to the inventory system to see if a product is in stock, then open the shipping portal to get a tracking number for a customer who's asking.
That's not a single source of truth. That's a starting point for a scavenger hunt.
We fix that. We build custom integrations, automations, and even portals on top of Salesforce that turn it into what it was always supposed to be - the brain of your entire sales operation.
Picture a building materials distributor. 15 sales reps. They use Salesforce for CRM and NetSuite for ERP and accounting.
A rep gets a call from a contractor. "Hey, I need 200 units of product X delivered to the downtown site by Friday. Also, what's our account balance look like? And did that last shipment ever arrive?"
The rep puts them on hold. Opens NetSuite - checks inventory. Opens another NetSuite screen - checks account balance. Opens the shipping portal - looks up tracking. Goes back to Salesforce to log the call. Five minutes for a conversation that should've taken one.
The rep opens the contractor's account in Salesforce. Right there in a custom panel they see:
The rep answers every question without leaving Salesforce. Places the order from within Salesforce. The order syncs to NetSuite. Invoice generated automatically. Shipping label created in ShipStation. Confirmation email sent to the contractor.
One tab. One minute. Done.
Salesforce integration is often the starting point. Once your sales team has everything they need in one place, the next question is usually: "Can we do this for our customers too?"
That's where our self-service portals come in. Same data. Same systems. But now your customers can access it themselves.
Tell us what's slowing them down. We'll show you what's possible.