What if your customers never had to call you again?

Remember what it was like to call a cab? You'd call, wait, wonder where they are, call again. Then Uber came along and you just... did it all yourself. From your phone.

We do the same thing for your business.

Real example - Home Inspection Company

A home inspection and certification company worked with builders across the country. Builders had site contacts managing hundreds of properties across different communities. Here's what their day used to look like:

  • Site contact calls to schedule an inspection
  • Back and forth on dates. "Can you do Tuesday?" "How about Thursday?"
  • Inspection happens. Site contact calls back: "Where's my certificate?"
  • "Oh, we sent it. Check your email." "Can you resend?"
  • Property fails inspection. Site contact emails photos of corrections. More back and forth to schedule a re-inspection
  • Builder executive calls: "What's happening with the Riverside community? I need a status update."
  • Meanwhile, inspectors are juggling paper schedules and calling the office for directions

What We Built

We built them a portal. No sign up required. Anyone with an @abcbuilders.com email gets in, and the system knows exactly which site contact just logged in.

Now site contacts can:

  • Request inspections and rush orders directly, synced to the inspector's calendar
  • View and download every document, neatly organized by community and property
  • See which properties failed, upload correction photos, and schedule re-inspections
  • Never send a single email or make a single phone call

Inspectors wake up to their daily schedule on their phone. Routes planned. A few taps and the inspection is marked complete or pending. Property details, history, documents - all right there.

The admin? A complete 360-degree dashboard. Every property, every inspection, every certificate, every builder relationship. Nothing falls through the cracks.

Another example - Commercial Equipment Rental Company

Think about a company that rents out heavy equipment to contractors. Before, contractors had to call in to check equipment availability, request quotes, schedule deliveries, and report issues. The rental company's staff spent half their day answering the same questions. "Is the 50-ton crane available next week?" "Where's my invoice?" "We need a service call on the excavator at the Main St. site."

What We Built

We built a portal where contractors log in and see their entire rental history, current equipment on-site, upcoming deliveries and pickups, invoices, and service requests. They can browse available equipment, request quotes, schedule deliveries, and report issues - all without picking up a phone. The rental company's dispatch team sees everything in real-time. Equipment utilization went up. Phone calls went way down. Customers loved it because they could do everything at 10 PM on a Sunday if they wanted to.

That's Uber-ization. Your customers serve themselves. Your staff focuses on the work that actually matters. Everyone's happier.

Ready to give your customers the Uber experience?

Tell us what your customers keep calling about. We'll show you how to make it self-service.

Let's Talk